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A Barcode Printer's Friend

Extend the life of your thermal printer printheads with Definitive Solution cleaning wipes. Save money and be kind to the environment, it's simple!

Frequently Asked Questions (FAQs)

We have done our best to anticipate and answer your questions about Definitive Solution Cleaning wipes on this page. However, if you have other questions please feel free to give us a call at (805) 304-0162 or use our contact page to reach us. 

When should I clean my printhead?

When experiencing poor print quality. This includes spots in the print, faded print, or thin streaks along the labels. 

Why should I clean my printhead?

To protect your investment. The average print head costs $500 to replace, but by regularly cleaning your printhead you can extend its life. Also, cleaning your printhead reduces costly service calls and ensures quality printing of labels and Bar Codes every time! 

How often should I use Definitive Solution Cleaning Wipes to clean my printhead?

We recommend cleaning your printhead after each ribbon change (once a week on average), or anytime you are experiencing poor quality printing.

Why does Definitive Solution work better than simple alcohol-based cleaning wipes?

  

Definitive Solution works better because it has patented dissolving power that makes it more effective than simple alcohol. Alcohol dries out rubber platen rollers, Definitive Solution wipes revives rubber platen rollers. Just open a loose wipe, unfold, apply directly to desires area, with mild to moderate pressure, as you clean side to side.

What type of machines and printers do they work best on?

We have developed Definitive Solution Cleaning Wipes especially for use on Thermal Transfer Printers, as well as Direct Thermal Printers. They are also essential for use with Print and Apply machines. These wipes will work perfectly on your home or office printers also.

Do you offer Printer Repair?

No, Definitive Solution does not do printer repair, however, using Definitive Solution Cleaning Wipes will probably save you a lot of time and money from printer 

repairs.

What brand printers do they work best with?

All major brand printers, including; Sato, Zebra, Intermec, Printronics, TEC Toshiba, cab, IBM, Monarch, Avery, Datamax, Noex, TSC, and others.

Can I buy Definitive Solution Cleaning Wipes through my current label company?

Yes, we offer the product through hundreds of Label and Printer Companies around the world. Reach out to your label company directly to find out if they carry DS Cleaning Wipes. If not, ask them to contact us if they would like to become a reseller.

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